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Buy Now, Pay Later: Market Trends and Consumer Impacts

In September of this year, the CFPB issued a report “Buy Now, Pay Later: Market trends and consumer impacts” that reviews the industry's consumer and market metrics, consumer financial health, and associated risks of this industry.

Hear the discussion between Alan Kaplinsky, Senior Counsel at Ballard Spahr, Lisa Lanham, Partner at Ballard Spahr and John Zanzarella, SVP at PerformLine as they dive into:

  • Where the buy now, pay later industry stands today
  • Consumer protection concerns and regulatory challenges for buy now, pay later products
  • The implications for the future of regulation for the buy now, pay later industry from the CFPB’s  latest report

Meet Your Experts

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John Zanzarella

SVP of Sales, PerformLine

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John Zanzarella is the SVP of Sales at PerformLine. John’s career spans sales, marketing, operations, and entrepreneurship.

John’s current focus is helping scale the sales organization during a period of tremendous growth. Under his responsibilities are new business, strategic account growth, strategic planning, and forecasting.

Prior to PerformLine, John was a partner in a Digital Marketing Agency where he worked with some of the world’s largest brands.

John has also been a featured speaker at many events including COMPLY, the Westchester Digital Summit, Catalyst Week, LeadGeneration World, and more.

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Alan S. Kaplinsky

Senior Counsel, Ballard Spahr LLP

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Alan S. Kaplinsky is senior counsel and the former Practice Leader for 25 years of Ballard Spahr LLP’s Consumer Financial Services Group, which has more than 80 lawyers in 13 offices.

Alan devotes his practice exclusively to helping his successors manage the Group and counseling financial institutions on bank regulatory and transactional matters, particularly consumer financial services law, and defending financial institutions that have been sued by consumers in individual and class action lawsuits and by government enforcement agencies.

Alan is heavily involved in counseling and representing clients in a wide variety of matters (regulatory, supervisory and enforcement) involving the Consumer Financial Protection Bureau

Lisa Lanham
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Lisa Lanham

Partner, Ballard Spahr LLP

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Lisa Lanham’s practice focuses on financial services matters related to the state licenses and federal approvals necessary to conduct business for a variety of asset classes and market participants.

Her clients include, but are not limited to, residential and commercial mortgage brokers, lenders, servicers, and loan fulfilment providers; student, consumer, and solar loan lenders and servicers; entities offering retail installment contracts for the purchase of consumer goods; marketplace lenders; and investors who engage in secondary market activities related to these business lines.

She works with early-stage Fintech companies in all of these business lines, along with other business lines involving money transmission, crypto, and blockchain technology, to help develop products mindful of state licensing and regulatory compliance requirements and obtain and maintain any required state licenses and approvals necessary to engage in business.

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